Terms of purchase
1. General rules
1.1. These rules of purchase and sale (the “Rules”) are a legal document intended for the benefit of both parties. These Rules stipulate the rights and obligations of the Buyer and SIA “INTERDEPO” (hereinafter referred to as the “Seller”), the terms of purchase and payment for goods, the procedure for delivery and return, the responsibilities of the parties and other rules that are related to the purchase and sale of goods.
1.2. Pradovets has the right to change, amend and supplement the Rules at any time, in accordance with the specified rules of legal acts.
1.3. The Buyer will accept the Rules and, based on this, he has the right to make purchases in the online store www.avantihome.lv.
1.4. The following people have the right to make purchases in the online store www.avantihome.lv:
1.4.1. capable individuals, that is, persons who have reached the age of majority and whose activities are not legally limited;
1.4.2. minors, from 14 to 18 years of age, with the consent of their parents or guardian, except in cases where they manage their own income;
1.4.3. legal persons;
1.4.4. full representatives of all the above mentioned persons.
2. The moment of concluding the purchase and sale agreement
2.1. The contract between the Buyer and the seller is considered concluded from the moment the Buyer selects the product and places it in the cart, indicates the delivery address, selects the payment method and clicks on the “Complete checkout” button, thus confirming that he has read and agreed to the terms of purchase. This agreement will be valid until the moment when the obligations of both parties are fully fulfilled.
3. Buyer’s rights
3.1. The buyer has the right to make purchases in the online store www.avantihome.lv in accordance with these Rules and legal acts of the Republic of Latvia.
3.2. Return, exchange and repair of goods are carried out in accordance with the Law on the Protection of Consumer Rights of the Republic of Latvia (PTAL) and Regulations No. 255 “On Distance Contracts” of the Cabinet of Ministers of the Republic of Latvia (CM Regulations No. 255).
4. Buyer’s Obligations
4.1. The buyer is obliged to pay for the goods and for additional services (delivery, delivery, installation, etc.) and accept this in the manner specified in these Rules.
4.2. If personal data is specified in the registration form, the Buyer is obliged to update it immediately.
4.3. The Buyer’s obligation is to comply with these Terms, other conditions of the online store and not violate the legal acts of the Republic of Latvia.
4.4. The Buyer, by agreeing to these Terms, also agrees that his personal data will be processed for the purposes of the online store www.avantihome.lv.
5. Seller’s rights
5.1. If the Buyer tries to cause damage, undermine the stability of the online store or fails to fulfill its obligations, the Seller has the right to immediately and without warning limit or interrupt the ability to use the online store.
5.2. In the event of serious circumstances, the Seller may temporarily or permanently interrupt the operation of the online store without warning the Buyer in advance.
5.3. The Seller has other rights and rights provided for in the regulations of the Republic of Latvia.
6. Seller’s obligations
6.1. The Seller undertakes to provide the Buyer with the opportunity to use the services provided by the online store www.avantihome.lv.
6.2. If the Seller, due to compelling circumstances, is unable to deliver the goods to the Buyer, then he undertakes to provide the same or similar goods, in terms of special features. If the Buyer refuses to accept a similar product or product with similar characteristics, then the Seller undertakes to return the Buyer’s money within 14 (fourteen) days if prepayment has been made. The seller is released from the obligation to deliver the goods if:
6.3.1. The buyer did not pay for the goods within 1 (one) day if payment was due by transfer;
6.3.2. The buyer did not make an advance payment within 1 (one) day if payment was to be made in cash;
6.4. When purchasing on lease, you need to follow the bank’s rules on purchasing goods on lease.
7. Product quality guarantee
7.1. The features of each product sold in the www.avantihome.lv store can be found in the product description.
7.2. The Seller is not responsible if the goods presented in the online store do not correspond to the color, shape, size in reality, due to the characteristics of the Buyer’s monitor.
7.3. The seller provides a guarantee for a period of 24 months, unless a specific period and other conditions are specified in the description of the product. With each product, the Buyer receives a warranty passport, which describes all the conditions for assigning a warranty.
7.4. If the Seller does not provide a guarantee for certain types of goods, then the guarantee provided for in the relevant regulations comes into force.
7.5. The seller undertakes to fulfill the terms of the warranty within the period specified in the warranty passport.
8. Product price and payment procedure
8.1. The Buyer makes payment for the order by transfer to the bank account specified by the Seller. The buyer can make the transfer at any bank branch or using their Internet bank. When paying, it is very important to indicate your order number, first and last name.
8.2. The buyer must make payment within 1 (one) business day. Only after receiving payment does the order processing and delivery time countdown begin.
8.3. The seller has the right to ask for partial or full prepayment.
9. Furniture delivery
9.1. The buyer, when placing an order, can choose the delivery method, i.e. use the Seller’s service to deliver the goods to the nearest furniture store. If the Buyer wants the furniture to be delivered to his address, the Seller negotiates this service with the Buyer individually.
9.2. After ordering, the Buyer must pick up the goods within 3 working days after receiving confirmation by email that the order has been received.
9.3. Upon receipt of the goods, you must present a receipt for the purchase of the goods issued by the Seller.
9.4. The Seller undertakes to deliver the goods to the Buyer, observing the specified delivery times. In this regard, the Buyer agrees that in exceptional cases, delivery of goods may be delayed for unforeseen reasons beyond the Seller’s control. In this case, the Seller undertakes to immediately contact the Buyer and coordinate issues regarding the delivery of the goods.
9.5. During delivery, the Buyer is obliged to check the condition of the goods together with the Seller or his authorized representative.
9.6. If the goods turned out to be defective, or there was a discrepancy between the goods and the declared quality, or there were not enough parts in the packaging, the Buyer has the right not to accept the goods and not to sign the contract or invoice. If the Buyer has signed the documents, then the goods were delivered in full, without defects and correspond to the declared quality.
9.7. In all cases, the Seller is released from liability for delay in delivery of goods if the goods are not delivered to the Buyer or are delivered with a delay due to the fault of the Buyer.
9.8. Furniture is delivered unassembled, in boxes. Instructions are included with the furniture.
10. Return of furniture
10.1. According to the Consumer Rights Law (PTAL) and in accordance with regulatory rules No. 255 “On distance contract” (Rules No. 255), adopted by the Cabinet of Ministers, furniture can be returned, exchanged, or repaired.
10.2. Goods will not be accepted back if they have been used and/or have been damaged and/or the goods have lost their appearance.
10.3. The Buyer undertakes to deliver the returned goods to one of the Seller’s furniture stores. If another and/or low-quality item is subject to return, then the Seller undertakes to accept such items and exchange them for similar goods. If the Seller does not have similar goods, he is obliged to return the Buyer the money for the purchase.
11. Responsibility
11.1. The buyer is responsible for the accuracy of the personal data provided. If the Buyer provides incorrect personal data when purchasing, then the Seller is not responsible for the consequences that may follow.
11.2. The buyer is responsible for actions performed in the online store.
11.3. If the online store contains references to another company or if the Buyer ends up on the website of another company listed in the online store, in this case the Seller is not responsible for the information posted on other sites and actions taken.
12. Forwarding information
12.1. The Seller sends all messages to the email address specified during registration or purchase in the online store.
12.2. The Buyer sends all messages and questions to the Seller’s e-mail [email protected] or contacts the Seller by phone +371 29 720 757 .
13. Final Rules
13.1. These rules are drawn up in accordance with the legal acts of the Republic of Latvia.
13.2. These rules are based on the laws of the Republic of Latvia.
13.3. All cases of disagreement arising from cooperation based on these rules are resolved through negotiations. If the parties cannot reach a common opinion, disputes are resolved by law.